FAQ

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ACCOUNT MIGRATION

Each current Veturilo user received a message from us where we explained three possibilities at their disposal. First two options allow for the further use of city bikes as part of Nextbike-operated systems. In both cases it will be possible to continue using the Veturilo application. The difference between these two possibilities concerns personal data administering and the entity with which the agreement will be concluded. In one case it will be Nextbike while in the other case - the city of Warsaw. In both cases the transfer of all funds to a new account will occur – you can be sure of this! The third option involves closing the account and reimbursement of funds available on that account. In this case, after clicking the right button on the website sent in an email (www.zdecyduj.Veturilo.waw.pl) you will be directed to a reimbursement form and once you have submitted it you will receive an information about your submission realization and its estimated deadline.

USER ACCOUNT SERVICE

AREA OF USAGE

RENTAL/RETURN

TANDEM TYPE OF BIKE

ELECTRIC BIKE

PARKING

OTHER

COMPATIBILITY